Quality Policy
In order to satisfy the needs and expectations of our customers, Faiveley Transport Far East Ltd. has adopted Total Quality Management (TQM) approach to achieve customer satisfaction and continuous improvement.
In order to achieve this goal, top management has established quality policy with main points as follows:
> Increase customer satisfaction by providing better products and services
> Improve our work method to enhance productivity and efficiency
> Commit to maintain effective quality management system in accordance with ISO 9001:2000 standard
Quality Journey
April 2001 Achieve ISO 9001:1994 certification for Hong Kong operation
Feb 2004 Achieve ISO 9001:2000 certification for Hong Kong operation
Nov 2005 Extend ISO 9001:2000 certification to both Hong Kong and Shanghai operation
Quality Certificate
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